Delivery and Returns

All purchases over £50 qualify for free shipping.
Delivery within the UK will be by Royal Mail Tracked 48 Service. This usually takes 2-3 days however added pressure on the postal service due to COVID-19 may result in longer delivery times.
Upgraded Next Day delivery is available at the checkout or please contact us if you have a special requirement and we will do all we can to help.
£1.50 flat rate on all hair accessories. These will be sent untracked in the normal post.
Please contact for International shipping quotes
We hope you love what you buy from us at Leo and the duck however, if you are not satisfied and want to return any items you have 14 days to do so.
Items must be in their original packaging with tags attached and unworn to be eligible for a refund.
Unfortunately, items cannot be exchanged so the best thing to do is to return one item for a refund, and purchase an alternative one.
The goods are your responsibility until they are returned to us so please always ask for proof of postage when sending. You will be liable for any return costs.
Please contact if you wish to make a return and we will send you the relevant information of where to post.